Realisation of an Omnichannel Field Force Support

Support and networking for your sales force
  • Competent and reliable information and coordination service
  • Targeted networking of communication channels for optimum accessibility
  • Tailored to the wishes and needs of your customers and members of staff

With our Omnichannel Field Force Support, you are able to offer your customers a competent and courteous service, while your field service teams receive reliable and service-oriented support when working for medical personnel through all desired channels.

Whether it involves the coordination of appointments, the mediation of enquiries, content management or proactive communication: Our carefully trained team of experts responds individually and empathically to the needs and concerns of your customers, it provides competent information and quickly and reliably passes on enquiries and concerns to the departments or functions you have defined. Every field service representative receives a report at the desired frequency, as well as the immediate notification as to whether a continuation of contact in person is desired. We endeavour to facilitate excellent contact between your company, your field service team and your customers.

Our Omnichannel Field Force Support offers a particularly customer-centric service by networking the various channels. Through regular analyses, we can further develop the various communication channels and continuously optimise the processes involved.

Would you like more information about our Field Force Support? Please feel free to arrange a non-binding meeting for more information.

Get in touch now!

 

A selection from our range of services
  • Service times in line with the needs of your customers and field service teams
  • Intensive and regular training for employees
  • Regular reports and evaluations
  • Continuous project optimisation and process improvement
  • Implementation of accompanying measures such as mailings, newsletters, campaigns etc.

And the matching products from us

  • Audimedes - Direct contact with a contact person

    Team

    Get to know our experienced experts

     


  • Audimedes - Find out more about our values ​​and promises

    Our service promise 

    Our customers can rely on us


  • Audimedes - Assured quality for the constant gold standard

    Quality management

    Quality is the most important consideration underpinning everything we do

     


We want you to feel that you are well looked after by us.

Discover more about how we proceed in projects and what advantages you can expect when working together.

Next Steps

Request further information!

Do you have any questions about one of our products or services? Would you like to get to know us as a potential partner for agency and other services? Or would you perhaps like more information material first?

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    Audimedes - Direct contact

    Would you like to contact us directly?

    We are personally available to you from Monday to Friday, from 8 am to 6 pm. We look forward to working with you!

    • +49 (0)551 499 71 100
    • +49 (0)551 499 71 200 (Fax)

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