Medical information (first & second-line)

Patient-oriented responses of medical inquiries
  • Medical and scientific team of experts
  • Well-founded, jargon-free information
  • Empathic approach when dealing with highly sensitive medical issues

When responding to complex medical questions and ensuring patient understanding, there is a need for competent partners who can communicate empathically and in an easy-to-understand way. Our medical-scientific team of experts provides patients and relatives with qualified and targeted information on a wide range of medical issues.

Our interdisciplinary team from fields such as medicine, biology and psychology prepares your information in such a way that makes it understandable to a wide audience. Whether as the initial point of contact (first line) or as a staff member of a second line medical department, our specialist staff remain available to your customers with advice and assistance and offer professional support for all health-related questions.

Why not benefit from our expertise and create a qualified, empathetic point of contact for your customers.

We would be happy to advise you and put together an individual service package tailored to your needs.

Get in touch now!

A selection from our range of services
  • Deployable as a first or second line
  • Callback service
  • Standardised conversation documentation
  • Regular team training
  • Support for the development of a patient-centric wording

And the matching products from us

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Next Steps

Request further information!

Do you have any questions about one of our products or services? Would you like to get to know us as a potential partner for agency and other services? Or would you perhaps like more information material first?

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    Audimedes - Direct contact

    Would you like to contact us directly?

    We are personally available to you from Monday to Friday, from 8 am to 6 pm. We look forward to working with you!

    • +49 (0)551 499 71 100
    • +49 (0)551 499 71 200 (Fax)

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