Medical information (first & second-line)

Patient-oriented responses of medical inquiries
  • Medical and scientific team of experts
  • Well-founded, jargon-free information
  • Empathic approach when dealing with highly sensitive medical issues

When responding to complex medical questions and ensuring patient understanding, there is a need for competent partners who can communicate empathically and in an easy-to-understand way. Our medical-scientific team of experts provides patients and relatives with qualified and targeted information on a wide range of medical issues.

Our interdisciplinary team from fields such as medicine, biology and psychology prepares your information in such a way that makes it understandable to a wide audience. Whether as the initial point of contact (first line) or as a staff member of a second line medical department, our specialist staff remain available to your customers with advice and assistance and offer professional support for all health-related questions.

Why not benefit from our expertise and create a qualified, empathetic point of contact for your customers.

We would be happy to advise you and put together an individual service package tailored to your needs.

Get in touch now!

A selection from our range of services
  • Deployable as a first or second line
  • Callback service
  • Standardised conversation documentation
  • Regular team training
  • Support for the development of a patient-centric wording

And the matching products from us

  • Audimedes - Direct contact with a contact person

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    Our service promise 

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    Promise
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    Quality management

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    Quality

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Discover more about how we proceed in projects and what advantages you can expect when working together.

Next Steps

Request further information!

Do you have any questions about one of our products or services? Would you like to get to know us as a potential partner for agency and other services? Or would you perhaps like more information material first?

We will gladly be in touch with you immediately!

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    Audimedes - Direct contact

    Would you like to contact us directly?

    We are personally available to you from Monday to Friday, from 8 am to 6 pm. We look forward to working with you!

    • +49 (0)551 499 71 100
    • +49 (0)551 499 71 200 (Fax)

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