Social media listening

Analysis of patient insights through social media evaluations
  • Current insights about your target group
  • Optimisation of the communication strategy
  • Targeted and professional preparation

Social media listening offers the advantage of being able to align your future measures with the real needs of your target group. To this end, we offer the systematic development of the social media activities of your desired cohort at the highest level. We monitor and track the relevant digital channels for you and, on this basis, develop target-oriented proposals to answer the needs of the target group.

We use professional sentiment analysis to glean patient insights. These effective analyses enable you to ascertain and tap into the mood of your target groups. Praise, criticism and the “pain points” of your patients will be recorded, expertly documented and analysed by us for you. With the help of this detailed knowledge, you are able to strategically optimise your range of products and services.

We would be happy to advise you on the additional advantages to be had with our social media listening. Feel free to get in touch!

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A selection from our range of services
  • Market and image analyses
  • Professional and complex analyses, e.g. sentiment analysis
  • Intensive consulting aimed at product and service improvement
  • Development of targeted strategies and measures
  • Professional evaluation and preparation of the data

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