With our management system certified according to DIN ISO EN 9001, we have the necessary toolbox to successfully implement our customers’ projects and to achieve our goal of continuous improvement. Potential risks are considered at an early stage and possible opportunities for developing new visions are identified. This enables us to take all necessary measures to continuously optimise our customers’ projects.
We follow the applicable guidelines for Good Pharmacovigilance Practice as set out by the European Medicines Agency so that our customers can be sure that drug safety is guaranteed in their projects.
Our customers’ data is secure with us. We document in line with the Good Documentation Practice using validated databases. We use servers from Deutsche Telekom to implement the highest security and data protection standards.
Thanks to our extensive training programme, our employees receive comprehensive training for their respective roles. Whether with expert workshops, e-learning programmes or on-the-job training – our employees know their trade: from legal compliance, through to advanced motivational conversation techniques, to professional project management.
Forward-looking planning is the key to top quality. What remains decisive for us is:
Continuous improvement is our ultimate goal. That is why we learn from our experiences and consistently put the knowledge we have acquired into practice. We improve by:
Our optimally established teams work hand-in-hand to turn our plans into reality. To ensure that everyone pulls in the same direction, we use:
We constantly measure and control our work processes and results. This enables us to guarantee our high standard of quality at all times. We monitor by way of:
Discover more about how we proceed in projects and what advantages you can expect when working together.
Do you have any questions about one of our products or services? Would you like to get to know us as a potential partner for agency and other services? Or would you perhaps like more information material first?
We will gladly be in touch with you immediately!
We are personally available to you from Monday to Friday, from 8 am to 6 pm. We look forward to working with you!
