Quality can be planned – with certainty
That is how your patients and doctors receive the best services
With our management system certified according to DIN ISO EN 9001, we have the necessary toolbox to successfully implement our customers’ projects and to achieve our goal of continuous improvement. Potential risks are considered at an early stage and possible opportunities for developing new visions are identified. This enables us to take all necessary measures to continuously optimise our customers’ projects.
We follow the applicable guidelines for Good Pharmacovigilance Practice as set out by the European Medicines Agency so that our customers can be sure that drug safety is guaranteed in their projects.
Our customers’ data is secure with us. We document in line with the Good Documentation Practice using validated databases. We use servers from Deutsche Telekom to implement the highest security and data protection standards.
Thanks to our extensive training programme, our employees receive comprehensive training for their respective roles. Whether with expert workshops, e-learning programmes or on-the-job training – our employees know their trade: from legal compliance, through to advanced motivational conversation techniques, to professional project management.