Realisation of Patient Support Programmes (PSPs)

Personal support from our health coaches
  • Empathic and service-oriented employees
  • Personal and individual support
  • Increased application safety

The irregular, challenging application of medication – or even the management of side effects from medication – can present a patient with immense challenges. Patient Support Programmes (PSPs) are a proven standard of support for patients during the application of their therapy.

We accompany your target group from the beginning of therapy and provide you with a fixed point of contact within the PSP. Personal, close and empathic, our professionally trained health coaches discuss all routine questions, issue reminders to ensure adherence to the therapy and support your patients in their everyday life.

Target-group appropriate Omnichannel technology is used, such as chat and video telephony, which is then adapted to the consumer behaviour of those affected. On request, we are available for your patients around the clock, 365 days a year.

Individual support, strengthening patient adherence and increasing application safety are just a few of the benefits from which you and your patients will benefit in the long-term. Together with you, we will develop a tailor-made project that fits your individual needs and budget: From a pragmatic and efficient fundamental solution to the high-end concept that will set you apart from the competition.

As a project owner, do you want full control or the greatest possible relief? With us, you are the centre of attention. We facilitate maximum transparency at all times and reliably inform you, should opportunities or risks arise in your project. We will be happy to advise you on the best project configuration for your needs.

Please contact us for further information!

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A selection from our range of services
  • 24 hours a day, 365 days a year
  • Multilingual support with native speaker proficiency
  • Individual and customised support
  • Personal points of contact
  • Psychosocial support
  • Multichannel communication
  • Fitness and nutritional advice

And the matching products from us

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We want you to feel that you are well looked after by us.

Discover more about how we proceed in projects and what advantages you can expect when working together.

Next Steps

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    We are personally available to you from Monday to Friday, from 8 am to 6 pm. We look forward to working with you!

    • +49 (0)551 499 71 100
    • +49 (0)551 499 71 200 (Fax)

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